SES Water advice to customers
With the freezing weather we’re experiencing at the moment it’s worth sparing a quick thought to whether your home is winter-proofed, especially to avoid any burst water pipes over the colder weeks ahead.
Temperatures are forecast to remain low in the coming weeks and a sudden drop can wreak havoc with water pipes, particularly pipes that are exposed to the elements. A burst water pipe on your premises could not only leave you without water but could also result in a costly bill to repair the damage.
Here are some tips to help you avoid a burst pipe:
- If your property is going to be unoccupied for long periods this winter, turn off the water at the stopcock before you leave (your stopcock can usually be found underneath your kitchen sink)
- Make sure your water tanks and pipes are well insulated
- Make sure there are no gaps in the lagging at bends, valves or fittings
- Pay special attention to water tanks and pipes in unheated areas like loft spaces and garages
- Fix dripping taps – even a small trickle can result in a frozen pipe
- Minimise draughts from outside and close doors and windows to unheated parts of your property
- If you’re a local business it might be you aren’t on-site on weekends. If this is the case, consider organising a quick check on your premises this week to check for leaks and bursts
If you’ve had a burst pipe, please follow these steps:
- Turn off the stopcock and boiler
- Open all taps to drain the system quickly
- Soak up/block off escaping water with thick towels
- Call a qualified plumber. To find your nearest WaterSafe accredited plumber visit: www.watersafe.org.uk
- If water has leaked near your electrics or into any electrical appliances, switch them off at the mains
- Turn off taps once the pipework is repaired to avoid further flooding
We’re also out day and night working hard to find and fix leaks and burst pipes on our network. Please help us by reporting any leaks or bursts you see in a public area through our website here.