Some Economy 7 electricity meters are set to stop working in June 2025

Some older Economy 7 and similar multi-rate electricity meters are set to stop working in June 2025, as the ‘Radio Teleswitch Service’ (RTS) – which allows these meters to function properly – is due to be switched off.

The RTS – also known as the Dynamic Teleswitch Service – allows some older, traditional (non-smart), multi-rate electricity meters to function properly. These include Economy 7 and Economy 10 meters.

The RTS allows these meters to switch between peak and off-peak rates, or turn your heating or hot water on and off. This enables energy suppliers to offer tariffs with cheaper off-peak rates, so you can heat your home and allow your hot water system to warm up for less overnight.

The service was originally due to be switched off on 31 March 2024, but the deadline has been extended to 30 June 2025 to give energy suppliers more time to replace the 600,000 RTS meters still in use.

Energy providers are currently contacting customers that have RTS meters to offer a replacement but, with time running short, if you think you have an RTS meter, contact your supplier now to get a replacement. 

If you know someone who you think might have an RTS meter, especially those who are vulnerable, please encourage them to contact their energy supplier to arrange for it to be replaced as soon as possible.

For more information visit the Moneysavingexpertwebsite.

Published 10th May 2025