Buckland Village, Surrey Buckland Windmill Buckland Windmill Vanes

UK Power Networks

The electricity network in Buckland is managed by UK Power Networks.  If you need to report a power cut, a dangerous situation or any other problem relating to the network click Contact UKPN.

Priority Services Register

UK Power Networks maintains a Priority Services Register for people who meet one of the following criteria : elderly persons (normal retirement age), household with young children (under the age of 5) or someone dependent upon power to operate medical equipment or to maintain medication at a particular temperature, anyone who is hearing impaired or deaf or visually impaired or blind.  If you or a member of your family or household qualifies sign up now.

Once you have been added to the Priority Services Register, UKPN will:

Advice to all UKPN Customers

When the power goes out, it can leave people feeling unsure about what to do.  In 2016 105 was launched to help solve this problem.  105 is a free service* and you can call the number from most landlines and mobile phones. It doesn’t matter who you choose to buy your electricity from – anyone can call 105.  If you are on the Priority Services Register the advice is to call the dedicated number you have been given. (* – you can call 105 from most landlines and mobile telephones).

Anyone experiencing a power cut should:

We advise people to stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone. If they see electricity lines that are down or causing significant risk to the public they should call 999.

You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger. If there’s a serious immediate risk, call the emergency services too.

UK Power Networks now have a facility on their website that displays all street lights, traffic lights, illuminated bollards and other street furniture where they have been contacted by the local highways authority to either install a new light, or make a repair to the power supplying the structure.  n. If the problem you have identifed is not shown you can report it.

Advice issued by Surrey County Council

Keeping a mobile phone charged is good in preparing for power outages. Some other tips we would suggest are,